Set Up Your Home and Add Your First Device

The FlowCue app guides you through creating your account, setting up your home, and connecting your first device. Follow the prompts in the app to complete installation.

Before You Start

Have the following ready before you begin:

Your FlowCue device
Your home Wi-Fi password
Your phone
A power outlet within 2m of your water meter, or within 7m when using the optional 5m extension cable

You should also be able to see the brand and model on your water meter. The app may ask you to take a clear photo of it during setup.

Start Setup in the App

Open the FlowCue app and choose New home setup – Add your first device. If you are new to FlowCue, create an account when prompted.

The app will guide you through connecting your device to Wi-Fi, placing it on your meter, and completing Water Meter Setup and calibration.

Installation Reminders

Attach FlowCue firmly and flat against the meter.
Keep FlowCue parallel to the pipe.
Keep your phone close to the device until Wi-Fi setup is complete.

Need Help?

If setup does not go as expected, use the guides below:

If you still need help, contact FlowCue support with a clear photo of the top and side of your water meter.