Manage Notifications and Alerts

Use Notifications to choose which alerts and reports you receive for the home currently selected in the FlowCue app.

Open Notification Settings

If you manage more than one home, first select the home whose notification choices you want to change. Then:

1. Tap the Settings tab.
2. Under Account, tap Notifications.

The page identifies the home these choices apply to.

Choose Your Alerts

Turn each option on or off, then tap Save Changes.

Under Alerts, you can choose:

• Leak alerts — potential leaks and unusual water flow
• Device status — offline and connectivity updates
• Budget alerts — water cost and budget updates

Under Email, you can choose:

• Monthly Water Report — a monthly email with water-use insights. See Monthly Water Report for when it is sent and how to turn it off.

For how FlowCue learns from a known activity and how to review repeated water use, see Teach FlowCue What Is Normal.

Allow Phone Notifications

FlowCue asks for notification permission when the app is set up. Allow notifications so that enabled alerts can appear on your phone.

If you previously declined permission, enable notifications for FlowCue in your phone’s system settings. The exact setting names can vary by phone and operating-system version.

• On iPhone, open Settings > Notifications > FlowCue, then turn on Allow Notifications.
• On Android, open Settings > Apps > FlowCue > Notifications, then allow notifications.